Cancellation Policy

Cancellation, No-Show & Membership Policy: Integrative Health Co. operates on a limited-panel, membership-based model to ensure timely access and high-quality care. The following policies are strictly enforced. Appointment Cancellation & No-Show Policy: Appointments : All appointments must be canceled or rescheduled at least 24 hours in advance. Cancellations made with less than 24 hours’ notice or missed appointments (no-shows) will be charged 50% of the scheduled visit fee. This fee is not included in your membership and will be charged to the payment method on file. Telehealth Appointments: Telehealth visits follow the same cancellation policy as in-person visits. Technical issues, forgotten appointments, or connectivity problems do not waive fees. Arriving more than 10 minutes late may result in a shortened visit or forfeited appointment at the provider’s discretion. Repeated Missed Appointments: Repeated late cancellations or no-shows may result in restricted scheduling privileges or termination of membership without refund. Membership Cancellation Policy: 30-Day Risk-Free Trial All new memberships begin with a 30-day risk-free trial. You may cancel within the first 30 days for any reason and will only be responsible for the first month’s membership fee. No additional penalties apply during the trial period. 12-Month Commitment After the initial 30-day trial, the membership converts to a 12-month commitment. Membership fees are non-refundable once the trial period has ended. Early cancellation during the 12-month term is not permitted, except at the sole discretion of Integrative Health Co. in rare extenuating circumstances. Renewal: At the end of the 12-month term, the membership automatically converts to month-to-month. After the initial term, membership may be canceled at any time with 30 days’ written notice. Payment & Enforcement: By enrolling in a membership or scheduling an appointment, you authorize Integrative Health Co. to charge all applicable fees (including cancellation or no-show fees) to the payment method on file. Unpaid balances may result in suspension of services until resolved. Acknowledgment: Enrollment in a membership and/or scheduling an appointment constitutes acknowledgment and acceptance of this Cancellation, No-Show, and Membership Policy.